Indigent Subsidy: How to Access free basic Municipal Services

Indigent Subsidy: How to Access free basic Municipal Services

Those residents who did not renew their indigent subsidy application before 30 May 2023, have forfeited their grant and its free basic services (such as electricity units).

However, kindly note that anyone may still apply on an on-going basis.

Please visit your nearest municipal office to find out more and to fill in a form.

Municipal staff will also be at the following venues on scheduled Saturdays to offer assistance from 09:00 – 12:00:

PROTEADORP COMMUNITY HALL
10 & 17 JUNE 2023

KLEINMOND YOUTH CENTRE
24 JUNE 2023

GANSBAAI MUNICIPAL OFFICES
10, 17 & 24 JUNE 2023

MOFFAT HALL, MOUNT PLEASANT
10, 17 & 24 JUNE 2023

ZWELIHLE COMMUNITY HALL
10, 17 & 24 JUNE 2023

HAWSTON THUSONG HALL
10, 17 & 24 JUNE 2023

The following documentation must be submitted when applying for your indigent grant:

  • the latest municipal account of the account holder;
  • an identity document of all residents (18 years and older) of the property.
  • A copy of the birth certificate of every resident child under 18 years of age.
  • 3 months’ salary/wages of each working resident.
  • In the case of no bank account, the client must confirm such with an affidavit.
  • 3 months of bank statement from each resident.
  • An affidavit to declare income if you are self-employed
  • Proof of disability pension or maintenance allowance
  • Affidavit of unemployment and that there is no other source of income. Must confirm since which date unemployed.
  • Divorce order in the event of a divorce
  • an affidavit confirming responsibility for the account in the instance where the applicant is not the account holder, but reside on the property; and a letter from account holder and/or lease agreement
  • In the instance of a deceased estate, indigent applications will be considered in accordance with requirements for Deceased Estates as stipulated in the Overstrand Customer Care, Credit Control and Debt Collection Policy, inclusive of submission of the executors letter, or letter of authority from the Master/Court.
Previous Law Enforcement Unit seized R2m worth of abalone.

Mon – Fri: 07:45 – 13:00 & 13:45 – 16:30
Cashiers: 08:00 -13:00 & 13:45 – 15:00

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